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Project Coordinator Manager in Earth City, MO at Interface Security Systems

Date Posted: 2/11/2019

Job Snapshot

Job Description

At Interface, it’s the human equation that drives us.

Headquartered in St. Louis, Missouri, Interface is uniquely qualified to be the one source for safeguarding customer data, people, and assets. As the leading national provider of cloud-based managed network services and security systems for retail, commercial and small business customers, we provide the industry’s most comprehensive bundle of integrated solutions that connect and protect some of America’s best-known companies.

Our service offerings include PCI-compliant private secure managed broadband, managed digital voice, alarm/event monitoring, interactive video surveillance, managed access control and fire/life safety systems. Multiple UL-Approved 5-Diamond CSAA Certified Secure Operations Centers monitor, manage and support their system, backed by a nationwide service delivery infrastructure.

Interface believes in the philosophy of listening to our customers and addressing their needs. We are guided by integrity as well as an all-consuming desire to exceed expectations and foster long-term partnerships. Our goal is nothing less than complete customer satisfaction. And we strive to achieve it by providing responsive, accommodating service to each and every one of our valued clients.

POSITION SUMMARY

The Project Coordinator Manager will provide full-time onsite management for Project Coordinators. This position is also a liaison to the Fianance team and works closely with them. 

PROJECT COORDINATOR ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Successfully manage the day to day activities of the Project Coordinators’ team
  • Develop performance parameters for all Project Coordinators and routinely evaluate productivity and progress in achieving these goals.
  • Onboarding - interview, hire, and train personnel as needed
  • Help team to support the Project Managers as needed
  • Work in Progress - management and documentation
  • Posting of completed installations to meet monthly financial deadlines
  • Analysis & development of departmental workflows/processes within PMO guidelines
  • Job Costing analysis and reporting
  • Liaison to Finance Department
  • Point of contact for the Customer along with internal/external resources regarding pending installations.
  • Schedule jobs utilizing both internal and external resources.
  • Gather necessary information from Sales, Account Management, Customers, Third Parties and Project Managers to implement successful installations
  • Order and track equipment orders for projects.
  • Exist as the point of contact for subcontractors ensuring all Interface requirements are followed.
  • Create and distribute reports as directed by management.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Up to 8 Project Coordinators 

Job Requirements

PROJECT COORDINATOR QUALIFICATIONS

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PROJECT COORDINATOR EDUCATION and/or EXPERIENCE

  • High School Diploma or GED Equivalent.
  • Previous Management/Supervisory experience (3-5 years)
  • Previous accounting, bookkeeping and customer service experience
  • Project Management/Coordination experience a plus


PROJECT COORDINATOR SKILLS & ABILITIES

  • Excellent communication and phone skills.
  • Excellent customer service skills with a proven record of resolving customer concerns.
  • Highly self motivated, detail oriented, organized, and possess the drive to work with a sense of urgency.
  • HIghly Proficient in Microsoft products, especially Word and Excel.
  • The ability and drive to present a positive attitude and provide excellent service to our Customers. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit in an office environment. The employee is frequently required to talk or hear to interact with employees/customers.  The employee is frequently required to use the telephone.  The employee will frequently use a personal computer. The employee is occasionally required to stand, crouch, kneel, climb or crawl to maintain files. The employee must frequently lift objects up to 10 pounds that could include company materials, files, and small equipment.  Specific vision abilities by this job include close vision, depth perception and ability to adjust focus in order to view reports, computer screen, forms and operating manuals.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed indoors in a fluorescent-lit workspace at the employer’s office.  

Interface offers a competitive compensation package based on education and experience plus excellent benefits that include medical, dental, vision, 401(k), paid time off, the opportunity for growth and much more. Please submit a resume, cover letter, and compensation requirements.

Interface Security Systems will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin.  The contractor will take affirmative action to ensure that applicants are employed and that employees are treated during employment, without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. 

Interface Security Systems will, in all solicitations or advertisements for employees placed by or on behalf of the Interface Security Systems, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability.  

 

 

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