WE'RE ONE OF A KIND

Headquartered in St. Louis, Missouri, Interface is uniquely qualified to be the one source for safeguarding your data, people, and assets. As the leading national provider of cloud-based managed network services and security systems for retail, commercial and small business customers, we provide the industry’s most comprehensive bundle of integrated solutions that connect and protect some of America’s best known companies.

Our service offerings include PCI-compliant secure, private managed broadband, managed digital voice, alarm/event monitoring, interactive video surveillance, managed access control and fire/life safety systems. Multiple UL-Approved 5-Diamond CSAA Certified Secure Operations Centers monitor, manage and support your system, backed by a nationwide service delivery infrastructure.

Interface believes in the philosophy of listening to our customers and addressing their needs. We are guided by integrity as well as an all-consuming desire to exceed expectations and foster long-term partnerships. Our goal is nothing less than complete customer satisfaction. And we strive to achieve it by providing responsive, accommodating service to each and every one of our valued clients.

OUR COMPETITIVE ADVANTAGE

Interface Systems holds a wide range of networking and security community certifications. These certifications are recognized around the world as the standard for IT and security professionals.

SERVICE AREA

Interface connects and protects over a hundred thousand customers across North America ranging from small businesses to large multinational Fortune 100 corporations.

Through a nationwide full service network, Interface will design, install, monitor, and service a complete line of cloud-based managed services. We strive to achieve total customer satisfaction by being responsive and accommodating to each and every customer.

SECURE OPERATIONS AND DATA CENTER

When an alarm event occurs, every second counts!

Secure Operations image

No other managed service provider has the capability and reliability of our company-owned UL Listed secure operations and monitoring center, where people and technology combine to protect the important things in your life. Referred to as our Secure Operations Center, our monitoring center is one of the very few in the country to meet and exceed the quality standards required for UL certification.

  • UL Listed for Intrusion and Fire (Only the top 1% of alarm companies have this distinction.)
  • Fully redundant communications paths
  • Fully redundant alarm processors with back-up servers
  • Fully redundant back-up 600kw diesel generators for uninterrupted power supply
  • Coveted Central Station Alarm Association Five Diamond Award for 100% operator certification/training for service excellence

Interface efficiently monitors thousands of intrusion and fire alarm systems throughout North America. The automation system monitors incoming signals from high security data lines and processes these signals instantaneously, immediately accessing customer files and presenting operators with all the information needed to respond.

In addition to emergency signals, we monitor diagnostic signals that your system sends to alert us to certain conditions such as low battery or system trouble.

Interface operators are trained to be courteous and efficient, even in emergency situations. We offer unique, customized response plans, which can be easily modified if necessary. When a signal is received, we notify the appropriate authorities and any other parties you have instructed us to contact, in the order you have specified. We also prepare special reports for commercial customers, which show data such as “openings and closings” or access granted by time, location or employee.

A Whole New Generation of Interactive Monitoring and Remote Services

The Interface Data Center
Optimizes Service Availability

The Interface Data Center is where trained network administrators supervise, monitor and maintain our network connectivity. Data Center administrators monitor the detailed status of the network or networks being monitored, each with the ability take immediate action to manage those networks. The Data Center is the focal point for network troubleshooting, software distribution and updating, router management, performance monitoring, and coordination with affiliated networks.